COMPLAINTS TO THE WALKLEY FOUNDATION
1. What to do if you have a complaint
1.1 To lodge a complaint about an award, please outline it in writing and send it to
complaints@walkleys.com.
1.1 You should set out:
(a) what your complaint concerns, including details of any publication or other matter the
subject of your complaint;
(b) if possible, attach a copy of any relevant documentation;
(c) your own interest or connection. Are you, for example, an applicant, editor, subject of
the story, member of the public?;
(d) your full name and contact details.
2. What happens next?
2.1 Complaints will be acknowledged within 5 business days and a contact will be provided in
relation to the complaint.
2.2 The Walkley Foundation will try to ensure that all relevant parties are given a fair and equal
opportunity to respond before action is taken.
2.3 The Walkley Foundation will notify you of the outcome of your complaint